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“On a mission to heal mind, body, and spirit” – St. Agnes Medical Center

I have always  been fascinated about the idea of volunteering in a hospital, and this summer I decided to do something about it! One of our former Ambassadors, Daniel, submitted a blog post about the wonders of a long-term service project and really inspired me to commit to this one. I chose to apply to the volunteer program at St. Agnes Medical Center here in Fresno. Because three of my younger brothers were born there, St. Agnes has always been a magical place to me, reminding me of warm sisterly memories and new life! I have a few close friends who volunteer there or have volunteered there in the past. Also, as a Speech-Language Pathology major, I may choose to work in the hospital setting someday, so gaining experience would be beneficial.

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Excellent service is a must at St. Agnes!
I applied and was promptly contacted by the service coordinator who informed me of an upcoming orientation. A group of wise, energetic ladies trained me, and I was inspired by their stories of life-long service.
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What’s on the menu today?

After receiving my fancy badge,  I chose the section of the hospital where I would like to volunteer. I began in Nutrition Services, where I use a tablet to collect menu orders from patients.The fabulous diet clerks Wanda and Debbie direct me to the section of the hospital that needs to be addressed, and I cheerily go room-to-room taking orders. I have found that I absolutely LOVE the patient contact. I get the whole range of patients, from the older gentlemen discussing the healing powers of apple pie, to awesome women who have just popped out babies and need to renew their energy! Countless times, I have long talks with  patients, giving them a chance to visit (or vent), and gaining invaluable advice.

Because I loved volunteering so much, I decided to take on another role in another part of the hospital: the patient escort service! St. Agnes Hospital is a maze. Patients really appreciate being led to important destinations like waiting rooms for surgical procedures, testing services, MRI’s, and more. I can reassure them before their procedure, whether with interesting hospital info or kind small-talk, or even just lend them a smile. The people who work at patient admissions have adopted me, and I feel very supported and helpful in this position as well.

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Hello! May I escort you? At the very least, take a smile; they’re free!
Perhaps you feel called to volunteer in a hospital? Let me share some benefits: first of all, the super cute and comfortable outfit, official name badge with hospital codes and more (so you’re in the know), you get the ability to pick your time and station that you’d like to serve at, and most importantly, you are an integral part of the patients’ experience. I absolutely love volunteering at St. Agnes, and look forward to a long term of service!
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The chapel at St. Agnes is a perfect place for quiet reflection on service done well.
Consider volunteering with me! Check out the volunteer website for more information, or contact Cathy Mayer, the volunteer coordinator, at cathy.mayer@samc.com with more specific questions.
How do you think volunteers can help make hospital stays more cheerful experiences?
Where would you be willing to commit to a long-term service project? What gets you excited to serve?
~Ambassador Lilliana
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